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Scam Alerts: the Energy tricks doing the rounds

"Free" grants, callers who say they're from the government, and a "last chance" before a scheme closes. Here's how the tricks work, the red flags, and what a proper firm does instead. Updated whenever an official warning comes out.

Sources checked 9 October 2026. Listed at the bottom of the page.

Question 1

How common are Energy scams?

Sparky the Squirrel says
Very common. Lots of people get a call, a text or a knock on the door about "free" Energy help. Most of them aren't real.
🔧 The Engineer's Desk

Citizens Advice surveyed 2,112 UK adults and found that more than 19 million adults had been targeted by a "green" scam in the past year, and an estimated 5.2 million had fallen for one. Email, phone calls and texts were the most common approaches. 2021 survey

National Trading Standards, using data from nearly 10,000 call blockers in people's homes, found that scam calls offering Energy grants rose 85% in a single month (August to September 2022). The calls offered Solar panels, loft Insulation, spray foam, glazing and Boiler replacement. 2022 data

These are the most recent national figures of their kind that I could find at the source. They're a few years old, so I've dated them rather than dress them up as new. When a newer official figure is published, it goes here.

Question 2

What's doing the rounds now?

Sparky says
A real deadline is coming: a big Energy grant scheme closes at the end of December. Scammers love a deadline, so take your time.
🔧 The Engineer's Desk — the alert log
  • 9 Oct 2026

    ECO4 ends on 31 December 2026: expect "last chance" pressure

    The government extended ECO4 by nine months, so it now ends on 31 December 2026. The Great British Insulation Scheme ended on 31 March 2026. A genuine closing date is a gift to a pressure seller. Ofgem's own guidance says installers are not approved by Ofgem, that you should ask any company that approaches you for its credentials, and that you should only agree to work once you've received a contract. You may be asked to pay towards the cost, and Ofgem says to shop around. checked 9 Oct 2026

  • Jan 2026

    Action Fraud is now "Report Fraud"

    In England, Wales and Northern Ireland, Report Fraud has replaced Action Fraud. If anyone tells you to report to a different address, or asks for money to "recover" your losses, that's a second scam. The real details are below. checked 9 Oct 2026

  • Ongoing

    "Green Energy cashback" cold calls

    Callers claiming to be from a real Energy company have offered a "£1000 cheque as cashback" for buying "Green Energy", then asked for bank details. The real company had no such offer and doesn't make calls like this. Hang up, then ring the company on a number you find yourself. checked 9 Oct 2026

Question 3

The red flags, and what a proper firm does instead

Sparky says
If they rang you, rush you, or want your bank details, stop. A good firm is happy to wait while you check.
Red · walk away

They came to you

An unexpected call, text, email or knock offering a "free" or "government" grant. Ofgem doesn't approve installers.

Red · walk away

Today only

Pressure to decide now because the offer or the scheme is "about to close".

Red · walk away

Bank details on the phone

Asking for your bank details, or saying they already have them and "just need to confirm".

Amber · ask questions

"Fully funded"… but

The paperwork shows a contribution from you, or there's no written quote at all. Get it in writing before anyone starts.

Amber · ask questions

A big deposit up front

For large jobs, pay in stages and avoid paying everything before the work is done.

Green · good signs

Three quotes and a contract

A written quote and a written contract before any work. Get at least three quotes so you can judge what's fair.

Green · good signs

You can check them yourself

A certification you can look up on the scheme's own website, such as TrustMark, the government-endorsed quality scheme.

Green · good signs

You pay safely

A credit card gives you the most protection, then PayPal or a debit card.

Advice on quotes, contracts, payment and TrustMark: Citizens Advice. Cold-call warning signs: Action Fraud. Ofgem's lines: its ECO guidance for homeowners.

Question 4

Been caught, or worried you might have been?

Sparky says
Don't be embarrassed. These people are good at it. Tell your bank first, then report it.
1 · Your bankStraight away, if you've paid or shared your card or bank details.
2 · Report Fraudreportfraud.police.uk or 0300 123 2040 (Mon–Fri, 8am–8pm). England, Wales and Northern Ireland.
3 · Citizens AdviceConsumer helpline 0808 223 1133, or its online scam report form.
Scam textsForward them free to 7726. It goes to your phone provider.
Scam emailsForward them to report@phishing.gov.uk.
101 / 999101 if the scammer is local or you sent money in the last 24 hours. 999 if you feel threatened or unsafe.

Scotland has its own reporting routes; Citizens Advice links to them from its scams pages.

Not sure if a quote or an offer is genuine? Ask me first.

Send me the quote, the letter or the leaflet. I'll read it as a person, not a computer, and tell you in plain English what's real, what's missing and what to ask. It's free.

Check it for me →

Sources

All checked 9 October 2026.
Citizens Advice, press release, 6 December 2021: "19 million targeted by a green scam" (Savanta survey of 2,112 UK adults, 17–20 September 2021) — citizensadvice.org.uk
National Trading Standards, as reported by PA Media, 3 November 2022: "Energy scam calls up 85% in single month" (call-blocker data) — via inverness-courier.co.uk
UK Government, "Extending the ECO4 end date: government response", 23 January 2026 — gov.uk
Ofgem, ECO "FAQs for domestic consumers and landlords" — ofgem.gov.uk
City of London Police, December 2025: "Report Fraud service goes live, with full public launch in January 2026" — cityoflondon.police.uk
Citizens Advice, "Reporting a scam" — citizensadvice.org.uk
Chartered Trading Standards Institute (Consumer Helpline number) — tradingstandards.uk
Action Fraud, "Watch out for green energy scam calls" — actionfraud.police.uk

General information only. If you think you've been scammed, contact your bank and Report Fraud. SavingEnergy.com can't recover money or investigate a firm.